1. Known issue:

1.1: Background: 

Due to unforeseen circumstances, the OpenStreetMap map search window is no longer displaying a map in Lumion 8.5 and older versions since January 6, 2020.

It is, however, still possible to download the OpenStreetMap models in Lumion 8.5 and older versions.

1.2: Who is affected: 

It affects anyone who is using a version of Lumion 8.5 and older with the OpenStreetMap function.

1.3: Workaround for Lumion 8.5:

Install the following hotfix and restart Lumion:

• Knowledge Base: Lumion 8.5.0.2: Hotfix for Lumion 8.5

Then use one of the following workarounds:

• Option A: Copy-paste the GPS coordinates from maps.google.com or www.openstreetmap.org into the map search window in order to select a location in Lumion. Please watch the video below to see how:
  
  • External link: How to use Google Maps for entering an OpenStreetMap location in Lumion
• Option B: Alternatively, you can paste the full URL from a location at www.openstreetmap.org or www.geofabrik.de/maps into the map search window in order to select a location in Lumion.

1.4: Workaround for Lumion 8.0 to 8.3:

Please use this workaround:

• Please enter a full, valid address in the search field in the map search window before downloading the OpenStreetMap model.
• Move the marker in the map window to adjust the location slightly.

1.5: Workaround for Lumion 7.5 and older:

There is currently no workaround for Lumion 7.5 and older. Please accept our apologies for the inconvenience this is causing.