How do you resolve a 'No internet connection found' error? Lumion Support Center September 03, 2018 08:41 Updated Follow 1. Here's how: 1.1: Please follow these instructions: Knowledge Base: How do you resolve anti-virus and firewall problems? Related articles How do you get technical support? Why is the Download Manager not working? Download Lumion and Lumion Pro How do you resolve anti-virus and firewall problems? Download Lumion LiveSync for SketchUp