Merry Christmas and happy New Year!

Hello everyone,

What a year it has been!

Christmas and New Year are almost upon us and as the year draws to a close, we're looking forward to spending time with our friends, families and loved ones. We hope that you too will get a chance to relax and recharge your batteries over the coming weeks.

However, if you do need to work during the festive season, please bear in mind that the Lumion office will be closing soon.

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Technical Support during the holiday season

If you need help downloading, installing and running Lumion (in English), please post your Support Request before the 21st of December as the technical support team will be on holiday until the 2nd of January.

Some of our local Lumion partners also offer technical support. If you need assistance between Dec 21 and Jan 1 while the technical support team is on holiday, please click on the link below to see if this service is available in your region:

Lumion Support Center: Contact us or a Lumion partner

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Customer Care during the holiday season

If you need help purchasing or upgrading License Keys (in English), please contact our Customer Care team before the 21st of December as the Customer Care team will be on holiday until the 6th of January.

Some of our local Lumion partners also offer customer services. If you need assistance between Dec 21 and Jan 5 while the Customer Care team is on holiday, please click on the link below to see if these services are available in your region:

Lumion Support Center: Contact us or a Lumion partner

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Lastly, we'd like to thank all of you for your support and feedback as well as for the amazing work you have shared with us over the past year.

Have a merry Christmas and a happy New Year.

All the best from the whole team