1. Known issue:
1.1: Symptom since January 6, 2020:
The OpenStreetMap map search window in all versions of Lumion is no longer displaying a map.
1.2: Background:
Due to unforeseen circumstances, the map search window in all versions of Lumion is no longer displaying a map.
It is, however, still possible to download the OpenStreetMap models in all versions of Lumion (and JAXA elevation data in Lumion 10).
1.3: Who is affected:
It affects anyone who is using a version of Lumion with the OpenStreetMap function.
1.4: Workaround for Lumion 10:
Please use one of the following workarounds until a long-term solution is available:
- Option A: Copy-paste the GPS coordinates from maps.google.com or www.openstreetmap.org into the map search window in order to select a location in Lumion. Please watch the video below to see how:
- Option B: Alternatively, you can paste the full URL from a location at www.openstreetmap.org into the map search window in order to select a location in Lumion.
1.5: Workaround for Lumion 9.5:
Install the following hotfix and restart Lumion:
- Knowledge Base: Lumion 9.5.0.2: Hotfix for Lumion 9.5
Then use one of the following workarounds until a long-term solution is available:
- Option A: Copy-paste the GPS coordinates from maps.google.com or www.openstreetmap.org into the map search window in order to select a location in Lumion. Please watch the video below to see how:
- Option B: Alternatively, you can paste the full URL from a location at www.openstreetmap.org or www.geofabrik.de/maps into the map search window in order to select a location in Lumion.
1.6: Workaround for Lumion 8.5:
Install the following hotfix and restart Lumion:
- Knowledge Base: Lumion 8.5.0.2: Hotfix for Lumion 8.5
Then use one of the following workarounds until a long-term solution is available:
- Option A: Copy-paste the GPS coordinates from maps.google.com or www.openstreetmap.org into the map search window in order to select a location in Lumion. Please watch the video below to see how:
- Option B: Alternatively, you can paste the full URL from a location at www.openstreetmap.org or www.geofabrik.de/maps into the map search window in order to select a location in Lumion.
1.7: Workaround for Lumion 8.3 and older:
Please use this workaround until a long-term solution is available:
- Please enter a full, valid address in the search field in the map search window before downloading the OpenStreetMap model.
- Move the marker in the map window to adjust the location slightly.