You have imported a model and applied a non-shiny, non-reflective material to one of the surfaces.
But it still shows a shiny reflective material where there should not be one. Changing to other materials with no Reflectivity does not change it.
1. Check for possible materials on the back surface:
1.1 Try moving the camera to the other side (the backside) of the affected (shiny) surface.
- Sometimes you have to move the camera very slowly (use the Spacebar) to find the other back surface.
1.2 Then click on the back surface so you can check if a Glass or PureGlass Material is assigned to it.
1.3 If so, then set the Double-sided slider to 0.0 for the material.
This can happen sometimes if you have a model with a separate back surface material named 'Glass'. Lumion can auto-apply those to a Glass or PureGlass Material when using LiveSync.
2. Still cannot find and correct the material?
If you are still having problems then please contact us:
See also:
For SketchUp users see section: 3.9 in the article below: Why are some materials automatically converted to water and glass in Lumion?
- Knowledge Base: Model import guidelines for SketchUp